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St Columba’s is a Catholic school with Christ’s teachings of love, peace and justice at the heart of all we do

COMPLAINTS PROCEDURE

 

 

If you have a complaint parents are asked to follow the following procedures:

  1. Meet with your child's class teacher
  2. Meet with the Key Stage Leader
  3. Meet with the Head of School
  4. Meet with the Executive Principal

We hope that one of the above will result in your complaint being resolved.

If you are still unhappy you are advised to follow our complaints procedure and put the issue in writing for the attention of the Executive Principal. If your complaint is about the Executive Principal, it should be brought to the attention of Mr Will Kearns, Chair of the Local Academy Committee.

 

If you are not satisfied by the school's handling of the complaint, you may contact the Education Funding Agency by following the link below:

 

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